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What is Digital Signage?
What is Digital Signage?

Learn the basics of digital signage and how it can transform your business.

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Airport Digital Signage Software

Manage gate boards, flight displays, wayfinding, and passenger communication across your entire terminal from one central dashboard.

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Airport digital signage screens showing gate boards and wayfinding in terminal

Trusted by businesses worldwide

Trusted by 9,000+ Businesses • 150,000+ Screens • 70+ Countries

Benz
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SOC 2 Type II

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ISO Certified

9,000+
Businesses Worldwide
150,000+
Screens Managed
70+
Countries
99.99%
Uptime SLA

What Is Airport Digital Signage?

Airport digital signage is cloud-managed display software that lets airports and transit hubs update gate boards, wayfinding screens, FIDS displays, and passenger information systems in real time from a central dashboard.

Airport teams use it to communicate across the full terminal footprint: from landside check-in halls to airside departure gates, passenger lounges, and back-of-house crew areas. Whether the airport serves two million or sixty million passengers annually, the core challenge is the same: accurate, current information on every screen, managed from one place by a small team.

Key facts

  • Pickcel manages 150,000+ screens for 9,000+ businesses across 70+ countries
  • Compatible with 50+ commercial display types, works on existing airport screen infrastructure without a hardware replacement cycle
  • SOC 2 Type II and ISO 27001 certified, meeting airport authority information security procurement requirements
  • Real-time cloud updates propagate gate board and flight status changes to all connected screens in seconds
  • One dashboard controls all screen types: FIDS boards, gate displays, wayfinding screens, lounge advertising, and employee screens

Best for

Airport Operations ManagersMarketing & CommunicationsIT ManagersAV Integrators
The Challenge

The Challenge of Keeping Airport Passengers Informed

Global air travel reached a record 9.8 billion passengers in 2024, according to the International Air Transport Association. That volume means more disruptions, more gate changes, and more passengers depending on accurate screen information to reach their flights on time.

Gate Changes Create Cascading Problems

A last-minute gate reassignment affects every relevant display in the terminal. On-site AV staff cannot update dozens of zones simultaneously. Passengers who miss flights due to outdated gate displays expect the airport to explain why, and system lag is not a satisfactory answer.

Fragmented Infrastructure Blocks Centralised Control

Large airports operate screens installed across years, running different hardware, managed by different teams. Airlines control gate displays. The airport authority manages wayfinding. Without a unified platform, each zone operates as a silo with inconsistent messaging and duplicated staffing overhead.

Inaccurate Information Erodes Airport Trust

Passengers who cannot find gate assignments, baggage carousel numbers, or boarding times leave with a negative impression of the airport, regardless of how smooth the flight was. Consistent, real-time information on every display is a baseline service quality requirement, not an optional feature.

Use Cases

What Airports Use Pickcel For

Pickcel supports airport communications across six primary use cases, from live flight data to employee operations.

Airport departure and arrival boards managed by Pickcel showing real-time flight information
Flight Information

FIDS and Departure and Arrival Boards

FIDS boards carry the most time-critical content in any terminal. Without centralized control and live data, keeping departure times, gate assignments, and status current across every screen means constant manual updates — and any delay has direct consequences for passengers.

Pickcel connects to live flight data feeds or CMS-managed schedules to update every terminal screen automatically, with multi-zone layouts that combine flight status, advertising, and wayfinding content on a single screen. For full FIDS integration details, see Pickcel's digital signage flight information software.

Airport gate information board managed by Pickcel showing boarding time and airline branding
Gate Operations

Gate Information Boards

Gate assignments, boarding times, and airline branding change constantly. Without centralized control, pushing updates means dispatching AV staff across the terminal for every change.

Pickcel updates all gate displays simultaneously from the cloud, with role-based permissions that let airlines manage their own gate zone content while the airport authority retains full network override capability.

Airport wayfinding digital signage managed by Pickcel showing terminal directions
Passenger Navigation

Passenger Wayfinding

Multi-concourse terminals change constantly — gate assignments shift, temporary routes open, and new concourses come online. Static or manually updated wayfinding quickly becomes unreliable for passengers.

Pickcel lets airport teams update terminal maps, zone directories, and directional guides centrally, keeping every wayfinding screen accurate as configurations change. See how Pickcel supports digital wayfinding in complex built environments.

Airport lounge digital signage managed by Pickcel showing duty-free and F&B promotions
Revenue Generation

Lounge and Retail Advertising

Airports sit on valuable screen infrastructure but often lack the tools to schedule targeted commercial content without a separate advertising platform.

Pickcel lets commercial teams schedule sponsored content, F&B promotions, and duty-free offers by zone and departure window — so a long-haul lounge receives different promotions than a regional commuter gate, generating non-aeronautical revenue from existing screens.

Airport emergency announcement override managed by Pickcel on terminal displays
Emergency Override

Emergency Announcements

In an emergency, every second of delay in reaching passengers across a large terminal carries serious risk. Manually overriding scheduled content screen by screen is not a viable option.

Pickcel pushes a full-screen priority alert to all connected displays instantly from the cloud dashboard, overriding scheduled content across every terminal — and restores normal programming automatically once the alert is cleared. See how to publish emergency alerts with Pickcel for full configuration options and alert workflow details.

Airport back-of-house employee operational screens managed by Pickcel for ground handling staff
Operations

Employee and Operational Screens

Ground crews and airline staff need real-time briefings, shift rosters, and safety notices — but managing a separate system for internal screens adds operational overhead.

Pickcel displays crew briefings, shift rosters, and operational dashboards on back-of-house screens from the same cloud dashboard as all passenger-facing displays, with separate content permissions ensuring internal content never reaches the public network.

Platform Capabilities

Built for Airport-Scale Operations

Multi-Zone Layouts for Complex Screen Configurations

Feature: Any screen can be divided into independent display zones running different content simultaneously.

Advantage: One physical screen handles flight data, advertising, clock, and wayfinding without requiring separate hardware for each content type.

Lower infrastructure cost with no reduction in the information density passengers and ops teams need.

Remote Management Without On-Site AV Staff

Feature: Every connected screen in every terminal updates from a single browser-based dashboard.

Advantage: Changes take effect across the full network within seconds of publishing. No on-site deployment required.

Faster content updates at any hour, from any location, with no standing AV staff requirement at each terminal.

50+ Device Compatibility with Existing Infrastructure

Feature: Pickcel runs on Samsung Smart Signage, LG webOS, BrightSign, Android media players, Chrome devices, and 45+ other supported platforms.

Advantage: Most airports can deploy Pickcel on existing screens without a hardware replacement cycle.

A modern cloud CMS on current screen infrastructure, without capital expenditure on new devices.

Role-Based Permissions for Multi-Stakeholder Environments

Feature: Content control is assignable by zone, terminal, and user role.

Advantage: Airlines manage gate content within their scope. The airport authority controls wayfinding and emergency override. Retail concessions manage lounge advertising. No stakeholder can modify content outside their permission tier.

Multiple teams work independently while airport authority maintains centralised oversight and full override capability.

FIDS Integration

Connect Pickcel to Your Flight Data System

Real-time flight information on gate and terminal screens is the highest-stakes communication requirement in any airport. Pickcel supports FIDS screen content through scheduled data feeds and CMS-managed playlists, displaying departure and arrival times, gate assignments, flight status, and airline identifiers on any connected display.

For airports requiring a full FIDS display solution with live data connectivity, hardware compatibility details, and multi-terminal deployment guidance, see Pickcel's digital signage flight information software solution for full integration details.

See the FIDS Solution
Security & Compliance

Built for Airport Authority Procurement Requirements

Airport technology procurement involves security reviews, compliance documentation, and IT governance requirements that most cloud software vendors are unprepared for. Pickcel holds SOC 2 Type II and ISO 27001 certifications, covering the information security management and cloud data handling requirements that airport technology buyers typically require during procurement.

SOC 2 Type II

Independent audit of Pickcel's security, availability, and processing integrity controls, renewed annually.

ISO 27001

Internationally recognised standard for information security management systems, covering data classification, access control, and incident response procedures.

Additional controls include AES-256 data encryption in transit and at rest, role-based access controls with multi-factor authentication support, and full audit logging. Pickcel security documentation is available on request during procurement review. Review full platform capabilities on the Pickcel digital signage software page.

SOC 2 Type IIISO 27001AES-256 EncryptionRole-Based Access ControlMulti-Factor AuthenticationFull Audit Logging
Customer Stories

Pickcel in Aviation: Varanasi Airport

Airport terminal digital signage showing real-time flight information managed by Pickcel

Airport / Aviation

Varanasi Airport: Centralised, Remote-Controlled Terminal Displays

The Challenge

Managing display content across airport terminals with reliable real-time updates and centralised operational control.

The Outcome

Cloud-based digital signage deployed across airport terminals with remote content management and multi-zone layouts.

Manage Every Airport Screen from One Dashboard

Pickcel gives airport operations teams centralised control over every passenger-facing and operational display: gate boards, FIDS screens, lounge advertising, and emergency override, with the security certifications airport authority procurement teams require.

No credit card required. Deployment support included.

FAQ

Frequently Asked Questions

Airport digital signage is software that controls passenger-facing and operational screens across terminals and gates from a central cloud dashboard. Platforms like Pickcel allow airport teams to update gate boards, FIDS displays, wayfinding screens, lounge advertising, and emergency alerts from one place without on-site AV intervention at each screen or zone.

Modern airport digital signage operates from a browser-based cloud CMS, so operations teams can push gate changes, delay announcements, or emergency alerts to every connected screen across multiple terminals in seconds, from any device, at any hour. Unlike legacy broadcast AV systems tied to on-site hardware, cloud-managed signage gives a small team centralised control over hundreds of screens, with role-based permissions for airlines, concession operators, and the airport authority itself. The platform requires no on-site server and no dedicated AV technician per terminal.

Related Resources

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Industry

Transportation Digital Signage Software

The complete digital signage platform for transit hubs, airports, bus networks, and rail operators.

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Solution

Digital Signage for Flight Information

Dedicated FIDS display solution with live data connectivity and multi-terminal deployment guidance.

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Use Case

Wayfinding Digital Signage

Multi-directional maps, zone directories, and directional guides for large built environments.

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